Welcome to SRD Residency, your premier destination for comfortable accommodations in Puri, Odisha!
Booking and Reservation
At SRD Residency, we strive to provide you with a seamless booking experience. By making a reservation with us, you agree to adhere to our booking policies and procedures, ensuring a pleasant stay for yourself and other guests.
- Availability and Confirmation: All reservations are subject to availability and confirmation by SRD Residency. While we make every effort to accommodate your booking preferences, please note that availability may vary based on factors such as room type and occupancy.
Payment
We offer a convenient and secure payment process to streamline your reservation experience.
- Online Payment Gateway: Payments for reservations can be made securely through our online payment gateway, Razorpay. This ensures that your payment details are encrypted and processed securely, giving you peace of mind throughout the transaction.
Cancellation Policy
We understand that plans can change unexpectedly. Here’s what you need to know about our cancellation policy:
- Non-Refundable Cancellations: Cancellations made within 48 hours of the reservation date are non-refundable. We encourage you to finalize your plans carefully to avoid any inconvenience.
- Partial Refunds: In certain cases, partial refunds may be available for cancellations made more than 48 hours in advance. Please contact us directly for further assistance in such situations.
Guest Responsibilities
As a guest at SRD Residency, we kindly request that you adhere to the following responsibilities:
- Providing Accurate Information: Guests are responsible for providing accurate information during the booking process. This includes details such as contact information and special requests to ensure a personalized and comfortable stay.
- Property Damage: While we aim to provide you with a relaxing and enjoyable experience, any damages caused to the property during your stay will be the responsibility of the guest. We appreciate your cooperation in maintaining the integrity of our facilities for all guests to enjoy.
We hope these terms and conditions help clarify our policies and procedures. If you have any questions or require further assistance, please don’t hesitate to reach out to our team. We look forward to welcoming you to SRD Residency for an unforgettable stay!